COVID-19 Update: Due to significant delays and service disruptions we are suspending our USPS international service options. Please contact our international partners to order in your country.

Help Center

Help Center

Frequently Asked Questions

Can I order a custom rug?

How do I clean my rug?

Can I mix and match Coaster Rug sets?

How do I change something on my order?

What are the dimensions of your rug products

Do you ship to my country?

I am a U.S. retailer. Can I sell your product?

I am an international retailer. Where can I buy your product?

I am an international distributor. Can I distribute your product?

My mouse is not working with my Mouse Rug. What can I do?

What is your return policy?

How do I contact your company if my question isn’t answered here?

Are your rug products woven?